Lead Veterinary Customer Service Representative

Rogers Animal Hospital

Base: $22-$25ph based on experience; bonus/equity:...
Not specified (likely onsite/hybrid based on the nature of the role)
2+ years of veterinary reception experience
Competency with veterinary software systems
Strong multitasking abilities in high-volume environment
Rogers Animal Hospital is seeking a Lead Veterinary Customer Service Representative to oversee reception operations, enhance client service, and mentor staff. The ideal candidate should have a background in veterinary reception, strong leadership skills, and excellent communication abilities. The position offers competitive pay, benefits, and a supportive team culture

Job Summary

  • The role involves leading and mentoring the reception team to ensure smooth daily operations.
  • Exceptional client service is provided through various communication channels including in-person, phone, and online.
  • The company offers competitive pay, health benefits, and opportunities for professional growth.

Matching Summary

Match Score: 85

Rogers Animal Hospital is seeking a Lead Veterinary Customer Service Representative to oversee reception operations, enhance client service, and mentor staff. The ideal candidate should have a background in veterinary reception, strong leadership skills, and excellent communication abilities. The position offers competitive pay, benefits, and a supportive team culture.

Salary

Base: $22-$25/hr based on experience; Bonus/Equity: Not specified; Benefits: Health, dental, and vision benefits

Skills & Requirements

Must-have

  • 2+ years of veterinary reception experience
  • Competency with veterinary software systems
  • Strong multitasking abilities in high-volume environment

Nice-to-have

  • Compassionate and patient demeanor
  • Ability to handle escalated client concerns
  • Supportive team culture focused on collaboration

Key Requirements

  • Leadership experience strongly preferred
  • Knowledge of veterinary terminology and services
  • Excellent verbal and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter