Eus Market Manager, India

WPP

Mumbai, India
On-site
End user services management
Itil and itsm frameworks
Endpoint security and device management
The role involves directly managing EUS Leads and Engineers to ensure optimal service delivery across the India market

Job Summary

  • The role involves directly managing EUS Leads and Engineers to ensure optimal service delivery across the India market.
  • Candidates will lead IT transformation initiatives while maintaining robust system integrity and security posture.
  • The position requires developing country IT infrastructure roadmaps that align with business needs and scalability considerations.

Matching Summary

The role involves directly managing EUS Leads and Engineers to ensure optimal service delivery across the India market.

Skills & Requirements

Must-have

  • End User Services management
  • ITIL and ITSM frameworks
  • Endpoint security and device management
  • Active Directory administration
  • SLA compliance monitoring
  • Vendor contract management

Nice-to-have

  • AI-driven support solutions
  • Cross-functional collaboration
  • Continuous improvement mindset
  • Innovation in technical operations

Key Requirements

  • Bachelor's degree in Information Technology or Computer Science
  • Strong leadership and team management skills
  • Experience with MDM solutions like Jamf and Intune
  • Proficiency in IT governance and risk mitigation strategies

Work Rights

Not specified

Tailored Resume

Cover Letter