Squad Master & Customer Journey Expert Current Accounts

23

Belgium
Manage squad backlog and sprint planning
Define business requirements for account packs
Collaborate with risk, compliance, legal, and ux stakeholders
The mission is to become the most recommended mobile-led bank in Belgium by making banking simple and frictionless

Job Summary

  • The mission is to become the most recommended mobile-led bank in Belgium by making banking simple and frictionless.
  • You will be at the helm of reinventing current account packs, a flagship project redefining value creation for customers and the bank.
  • The team consists of experienced professionals working iteratively with Discovery squads and IT colleagues to ensure risk-approved changes.

Matching Summary

The mission is to become the most recommended mobile-led bank in Belgium by making banking simple and frictionless.

Skills & Requirements

Must-have

  • Manage squad backlog and sprint planning
  • Define business requirements for account packs
  • Collaborate with Risk, Compliance, Legal, and UX stakeholders
  • Drive feature intakes and QBR communications
  • Maintain customer-centric product strategy

Nice-to-have

  • Curious mindset with attention to detail
  • Proactive leadership and stakeholder management
  • Analytical decision-making skills
  • Experience in mobile banking transformation
  • Strong communication and confident voice

Key Requirements

  • Potential for smart people with curiosity
  • Ability to take informed decisions
  • Ownership and accountability competencies

Work Rights

Not specified

Tailored Resume

Cover Letter