Risk management and governance in regulated environment
Unloan is seeking a Senior Manager for their MCA Technology & Operations team, focusing on optimizing marketing technology and operations to enhance customer experience and operational excellence. The ideal candidate will have extensive experience in MarTech platforms, risk management, and a strong collaborative mindset to drive innovation and deliver strategic technology initiatives
Job Summary
This role is pivotal in supporting the delivery of strategic technology initiatives that underpin Marketing's customer communication tools, platforms, and processes.
The position requires a deep understanding of marketing technology ecosystems to drive efficiency, mitigate risk, and implement new capabilities including AI and automation.
Candidates must have significant experience in a large, matrixed organization with proven ability to partner with Technology, Business, and Risk teams.
Matching Summary
Match Score: 85
Unloan is seeking a Senior Manager for their MCA Technology & Operations team, focusing on optimizing marketing technology and operations to enhance customer experience and operational excellence. The ideal candidate will have extensive experience in MarTech platforms, risk management, and a strong collaborative mindset to drive innovation and deliver strategic technology initiatives.
Skills & Requirements
Must-have
7+ years Technology & Operations experience
Adobe Workfront and DAM platform expertise
Risk management and governance in regulated environment
MarTech ecosystem and content supply chain knowledge
Agile and hybrid delivery environment experience
Nice-to-have
AI and automation enabled optimization curiosity
Third-party vendor and technology partner management
1:1 marketing channels and processes familiarity
Strong stakeholder engagement and influencing skills
Experience with quarterly planning and BRP
Key Requirements
7+ years experience in Technology & Operations or MarTech
Proven track record in regulated environments
Experience delivering initiatives in complex matrixed organizations