Customer Service Manager - Sap Cx (all Genders)

Adesso Group

Nach Standort Suchen, ,
On-site
Sap cx projects
Productive software solution
Störungsbearbeitung und service-anfragen
You will be responsible for the productive software solution that we implement for our customers within SAP CX projects

Job Summary

  • You will be responsible for the productive software solution that we implement for our customers within SAP CX projects.
  • You will analyze and qualify error situations, read log files, and keep an eye on the entire environment.
  • You will continuously coordinate closely with customers and experts from software development.

Matching Summary

You will be responsible for the productive software solution that we implement for our customers within SAP CX projects.

Skills & Requirements

Must-have

  • SAP CX projects
  • productive software solution
  • Störungsbearbeitung und Service-Anfragen
  • Fehleranalyse und Logfiles
  • Schnittstellen (REST, JSON, XML)
  • KI-Tools souverän einsetzen

Nice-to-have

  • eng mit Kunden abstimmen
  • Fachleuten aus Softwareentwicklung
  • Kubernetes/Cloud-Umfeld
  • ERP, CRM, PIM, DAM, CMS
  • Potenziale von KI nutzen

Key Requirements

  • Ausbildung oder Studium IT-Fachgebiet
  • Erfahrungen Support-Funktion
  • Application Manager oder Customer Service Manager
  • SAP Customer Experience Cloud
  • Integration von Drittsystemen
  • Sehr gute Deutschkenntnisse
  • Gute Englischkenntnisse

Work Rights

Not specified

Tailored Resume

Cover Letter