Intake Coordinator

Summit BHC / Stone River Recovery Center

San Antonio, Texas, US
Competitive salary commensurate with experience; c...
Phone triage and client interviewing
Insurance verification of benefits
Pre-admission assessment skills
The Intake Coordinator is responsible for establishing a first-impression environment at the facility front desk while conducting phone triage and client interviews

Job Summary

  • The Intake Coordinator is responsible for establishing a first-impression environment at the facility front desk while conducting phone triage and client interviews.
  • This role requires verifying insurance eligibility, coordinating with external review organizations, and facilitating timely admissions for clients seeking substance use disorder treatment.
  • Summit BHC offers a comprehensive benefit plan and competitive salary, with a specific dedication to serving Veterans through specialized programming.

Matching Summary

The Intake Coordinator is responsible for establishing a first-impression environment at the facility front desk while conducting phone triage and client interviews.

Salary

Competitive salary commensurate with experience; Comprehensive benefit plan included; Not specified

Skills & Requirements

Must-have

  • Phone triage and client interviewing
  • Insurance verification of benefits
  • Pre-admission assessment skills
  • Customer relationship management system usage
  • Conflict resolution with referral sources

Nice-to-have

  • Experience in mental health field
  • Knowledge of community resources
  • Outstanding interpersonal skills
  • Business development capabilities
  • Mediation and intervention support

Key Requirements

  • High School Diploma required
  • Bachelor's Degree preferred in social work or psychology
  • One or more years healthcare admissions experience
  • CPR certification and de-escalation training required
  • First aid training may be required based on state

Work Rights

Not specified

Tailored Resume

Cover Letter