Operations Management Trainee Fleet Services

Ryder System

Harrisburg, PA, USA
Base: $60k; bonus/equity: not specified; benefits:...
Support shop management process
Assist in cost savings
Customer retention initiatives
The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives

Job Summary

  • The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives.
  • This program is fast-paced and touches every aspect of the business unit, allowing you to carve out your own career path and promote from within, based on performance.
  • Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Matching Summary

The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives.

Salary

Base: $60K; Bonus/Equity: Not specified; Benefits: Comprehensive health and welfare benefits, paid time off, 401(k)

Skills & Requirements

Must-have

  • support shop management process
  • assist in cost savings
  • customer retention initiatives
  • metric-based initiatives
  • work cross functionally
  • acquire industry knowledge
  • develop operations background
  • develop fleet maintenance background
  • manage heavy-duty truck repair shop
  • customer relationship activities
  • quality customer interface
  • proactive customer management
  • issue resolution
  • customer satisfaction
  • coordinate with rental department
  • ensure maximum utilization
  • partner with sales staff
  • manage running costs
  • manage maintenance overheads
  • ensure policy and processes followed
  • optimize running costs
  • optimize maintenance overhead
  • coordinate with Maintenance
  • coordinate with Asset Management
  • coordinate with Sales
  • coordinate with Marketing
  • ensure accurate PM scheduling
  • follow up on breakdowns
  • oversee Technician work planning
  • detail oriented
  • excellent follow-up practices
  • strong verbal communication skills
  • strong written communication skills
  • instill commitment to organizational goals
  • capable of multi-tasking
  • highly organized
  • excellent time management skills
  • able to prioritize work
  • flexibility to operate
  • self-driven to excel
  • fast-paced environment
  • strong mechanical skills
  • effective interpersonal skills
  • excellent influencing skills
  • create and maintain professional relationships
  • work independently
  • work as a member of a team
  • strong PC knowledge/skills
  • spreadsheet software packages
  • word processing software packages

Nice-to-have

  • carve out own career path
  • promote from within
  • paid to train
  • basic understanding of Business Finance
  • basic understanding of controls
  • basic understanding of metrics

Key Requirements

  • Bachelor's Degree
  • 1 year or more in customer service with issues resolution experience
  • Advanced PC knowledge/skills
  • Beginner understanding of Business Finance, controls and metrics

Work Rights

Not specified

Tailored Resume

Cover Letter