Director, Customer Insights & Engagement- Immunology Us/global

Bristol Myers Squibb

Princeton, NJ, US
Base: $197,800 - $239,681; bonus/equity: + incenti...
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Advanced analytics and market research
Primary and secondary market research plans
Synthesize disparate data
** Bristol Myers Squibb is seeking a Director of Customer Insights & Engagement for their Immunology division, based in Princeton, NJ. The role involves leading advanced analytics and market research initiatives to optimize engagement and performance while collaborating with cross-functional teams. **

Job Summary

  • The Director, Customer Insights & Engagement will serve as a strategic leader driving the design and execution of advanced analytics and market research insights and capabilities that optimize engagement and performance.
  • This role is accountable for delivering end-to-end analytics and insights, ensuring alignment with brand objectives and enterprise commercial strategies, and partnering closely with cross-functional stakeholders.
  • Bristol Myers Squibb offers a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Matching Summary

Match Score: 75

** Bristol Myers Squibb is seeking a Director of Customer Insights & Engagement for their Immunology division, based in Princeton, NJ. The role involves leading advanced analytics and market research initiatives to optimize engagement and performance while collaborating with cross-functional teams. **

Salary

Base: $197,800 - $239,681; Bonus/Equity: Additional incentive cash and stock opportunities may be available; Benefits: Health Coverage, Wellbeing Support, Financial Well-being and Protection, Work-life benefits

Skills & Requirements

Must-have

  • advanced analytics and market research
  • primary and secondary market research plans
  • synthesize disparate data
  • AI and machine learning adoption
  • cross-functional stakeholder partnership
  • develop standardized reporting frameworks

Nice-to-have

  • thought leader for market research
  • customer-first mindset
  • innovative thinker
  • empowering collaborator
  • enterprise leader

Key Requirements

  • Minimum 7 years of experience in pharmaceutical analytics or market research
  • Bachelor’s degree required
  • Proficiency with industry-standard data sources and tools
  • Ability to connect analytics with overarching business questions

Work Rights

Not specified

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