Office Services And Hospitality Manager

Ricoh

Washington, DC, United States
Base: $53,200-$75,000; bonus/equity: not specified...
Manage daily operations
Customer-focused environment
Operational quality assurance
Accountable for daily operations of a medium to large team that may include a complex site and/or multiple sites, ensuring contract compliance for services including Copy Services, Courier Services, Managed Print Services, Hospitality, Imaging, and Mail Services

Job Summary

  • Accountable for daily operations of a medium to large team that may include a complex site and/or multiple sites, ensuring contract compliance for services including Copy Services, Courier Services, Managed Print Services, Hospitality, Imaging, and Mail Services.
  • Responsible for selecting and assessing talent, recruiting, hiring, onboarding, employee retention, staff training and development, succession planning, and conducting performance management, including employee counseling.
  • Focuses on business retention, customer service, high-performing teams, and profitable growth, while supporting, leading, and managing teams through all phases of Change Management.

Matching Summary

Accountable for daily operations of a medium to large team that may include a complex site and/or multiple sites, ensuring contract compliance for services including Copy Services, Courier Services, Managed Print Services, Hospitality, Imaging, and Mail Services.

Salary

Base: $53,200-$75,000; Bonus/Equity: Not specified; Benefits: Medical, dental, life, disability insurance, 401K, HSA, FSA, tuition assistance, paid vacation, paid holidays

Skills & Requirements

Must-have

  • Manage daily operations
  • Customer-focused environment
  • Operational quality assurance
  • Team leadership and development
  • Strategic and tactical issue consultation

Nice-to-have

  • Inclusive and high-performing team
  • Business process improvement
  • Change management leadership
  • Succession planning identification

Key Requirements

  • 5+ years of related work experience
  • 2+ years of managerial experience
  • 5+ years of customer-facing experience
  • High school diploma or GED
  • Proficiency with Microsoft Office 360

Work Rights

Not specified

Tailored Resume

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