Lead the enterprise ServiceNow team responsible for designing, developing, and supporting critical business applications across the platform
Job Summary
Lead the enterprise ServiceNow team responsible for designing, developing, and supporting critical business applications across the platform.
Oversee delivery of major initiatives including the firmwide rollout of Financial Services Operations, Financial Services Operations for BPI, Third Party Supplier enhancements, and the PPM application.
Partner with business stakeholders to understand needs, define requirements, and translate them into actionable solutions.
Matching Summary
Lead the enterprise ServiceNow team responsible for designing, developing, and supporting critical business applications across the platform.
Skills & Requirements
Must-have
ServiceNow solutions leadership
Enterprise ServiceNow team management
Agile development best practices
Platform health monitoring
Business stakeholder partnership
Nice-to-have
Customer service culture
Collaborative team environment
Continuous improvement focus
Key Requirements
More than 15 years general experience
10 to 15 years manager experience
Bachelor’s degree in Computer and Information Science or Information Technology, or High School diploma