Onboarding And Solution Optimisation Manager

Aristocrat

Not specified (assumed hybrid)
System installation and improvement history
Crm, fraud/risk, and kyc systems expertise
Vendor management and solution evaluation experience
Aristocrat is seeking an Onboarding and Solution Optimisation Manager to lead the implementation and enhancement of operational systems, particularly in areas such as Customer Support, Risk, Fraud, and KYC. The ideal candidate will have a strong background in system management and vendor evaluation, alongside excellent problem-solving and communication skills

Job Summary

  • This role is crucial to implementing and optimizing systems for Customer Support, Risk, Fraud, and KYC to improve operational efficiency.
  • The successful candidate will lead the setup, configuration, and rollout of operational systems for new brands while managing integrations between internal and external platforms.
  • Aristocrat Interactive is an industry leader in content and technology solutions for online Real Money Gaming formed by the merger of Anaxi and NeoGames businesses.

Matching Summary

Match Score: 85

Aristocrat is seeking an Onboarding and Solution Optimisation Manager to lead the implementation and enhancement of operational systems, particularly in areas such as Customer Support, Risk, Fraud, and KYC. The ideal candidate will have a strong background in system management and vendor evaluation, alongside excellent problem-solving and communication skills.

Skills & Requirements

Must-have

  • System installation and improvement history
  • CRM, Fraud/Risk, and KYC systems expertise
  • Vendor management and solution evaluation experience
  • Integration and system configuration management
  • Knowledge management and documentation skills

Nice-to-have

  • Experience with AI agents and automation tools
  • Strong analytical abilities for data insights
  • Ability to lead multiple projects simultaneously
  • Excellent problem-solving and attention to detail
  • Effective communication with diverse teams

Key Requirements

  • Established history in system installation
  • Solid understanding of CRM and KYC systems
  • Demonstrated experience in vendor management
  • Authorized to work without visa sponsorship

Work Rights

Must be authorized to work in job posting location

Tailored Resume

Cover Letter