Customer Care Administrator

Optiom Inc

Calgary, Canada
1-2 years administrative experience
Strong written communication skills
High attention to detail
This role serves as the backbone of the client care team by managing daily operations that keep policyholders informed

Job Summary

  • This role serves as the backbone of the client care team by managing daily operations that keep policyholders informed.
  • The position involves generating formal correspondence, processing policy changes, and handling loan-related inquiries with high accuracy.
  • Optiom offers a supportive environment where employees can build valuable skills in insurance while working with strong backing from Aviva Canada.

Matching Summary

This role serves as the backbone of the client care team by managing daily operations that keep policyholders informed.

Skills & Requirements

Must-have

  • 1-2 years administrative experience
  • Strong written communication skills
  • High attention to detail
  • Microsoft Office proficiency
  • Handle confidential information

Nice-to-have

  • Insurance or financial services background
  • Familiarity with premium finance processes
  • Bilingual in English and Mandarin/Punjabi/French
  • Experience with Canada Post registered mail
  • Collaborative team attitude

Key Requirements

  • 1-2 years office administrative experience
  • Proficiency in document management systems
  • Ability to manage multiple deadlines

Work Rights

Not specified

Tailored Resume

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