Family Experience Concierge | Part-time 10am-6:30pm | Scottish Rite

Chad The Heart of Africa Inc

Atlanta, Georgia, US
Part-time onsite
Two years of customer service experience
Valid georgia driver's license
High school diploma required
Chad The Heart of Africa Inc is seeking a part-time Family Experience Concierge for their Atlanta location, responsible for enhancing the patient and family experience at Children’s Healthcare of Atlanta. The role requires customer service experience and strong communication skills to assist patients, families, and visitors effectively

Job Summary

  • The role creates a patient experience that communicates care, respect, and attention to the personal needs of patients, families, and visitors.
  • Employees serve as a resource for outside services and advocate for the needs of patients during their stay at Children's Healthcare of Atlanta.
  • The position requires processing accurate paperwork in compliance with Health Insurance Portability and Accountability Act standards while maintaining updated information.

Matching Summary

Match Score: 85

Chad The Heart of Africa Inc is seeking a part-time Family Experience Concierge for their Atlanta location, responsible for enhancing the patient and family experience at Children’s Healthcare of Atlanta. The role requires customer service experience and strong communication skills to assist patients, families, and visitors effectively.

Skills & Requirements

Must-have

  • Two years of customer service experience
  • Valid Georgia driver's license
  • High school diploma required

Nice-to-have

  • Bachelor's degree preferred
  • Healthcare office experience
  • Medical terminology knowledge
  • Ability to diffuse escalating situations
  • Experience with multiple phone lines

Key Requirements

  • Two years of business office customer service experience
  • Valid Georgia driver's license
  • High school diploma or equivalent

Work Rights

Not specified

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