The job posting seeks a Senior Client Service Advisor to manage key accounts and ensure exceptional service delivery for internal and external clients. The role involves maintaining client relationships, addressing complex queries, and supporting the invoicing process while adhering to business requirements
Job Summary
The role involves managing large Key Accounts and core accounts to ensure professional and responsive service delivery.
Responsibilities include liaising with clients, resolving complex queries within deadlines, and maintaining accurate data in business systems.
The position requires proactive communication to build strong client relationships and identify opportunities for new business.
Matching Summary
Match Score: 85
The job posting seeks a Senior Client Service Advisor to manage key accounts and ensure exceptional service delivery for internal and external clients. The role involves maintaining client relationships, addressing complex queries, and supporting the invoicing process while adhering to business requirements.
Skills & Requirements
Must-have
Manage large key accounts
Resolve complex client queries
Maintain accurate client data
Facilitate invoicing processes
Proactive communication skills
Nice-to-have
Identify new business opportunities
Continuous improvement mindset
Cross-departmental collaboration
Knowledge of LRQA products
Key Requirements
Understanding of LRQA products and services
Experience with global and local business requirements
Ability to prioritize and plan client service tasks