Préposé(e), Service À La Clientèle / Guest Service Representative

JLL

Montreal, QC, Canada
Excellent customer service delivery
Accurate transaction processing
Bilingual french english communication
As a Guest Services Representative at JLL, you will be the face of exceptional customer service at our shopping centre

Job Summary

  • As a Guest Services Representative at JLL, you will be the face of exceptional customer service at our shopping centre.
  • You will serve as a knowledgeable resource for all centre services, amenities, and promotional activities, ensuring every interaction reflects JLL's commitment to outstanding service delivery.
  • This position offers the opportunity to directly impact customer satisfaction and contribute to the vibrant atmosphere of a dynamic retail environment.

Matching Summary

As a Guest Services Representative at JLL, you will be the face of exceptional customer service at our shopping centre.

Skills & Requirements

Must-have

  • excellent customer service delivery
  • accurate transaction processing
  • bilingual French English communication
  • fast-paced environment multi-tasking
  • conflict resolution management skills

Nice-to-have

  • retail or hospitality experience
  • multilingual communication abilities
  • computer proficiency standard applications
  • friendly approachable solution-focused style

Key Requirements

  • High school diploma or equivalent
  • Previous cash handling POS experience
  • Flexible availability weekends evenings holidays

Work Rights

Not specified

Tailored Resume

Cover Letter