Venue Technology Supervisor - Xfinity Center

Long Beach Convention & Entertainment Center

Mansfield, MA, United States
$18-$22 ph
On-site
Customer service-focused
Work independently
Fast paced environment
The Long Beach Convention & Entertainment Center is seeking a Venue Technology Supervisor to provide technical support in a fast-paced environment, primarily during events at the Xfinity Center. The ideal candidate should have strong customer service skills, technical expertise, and the ability to adapt to changing priorities

Job Summary

  • Candidate must be customer service-focused, with the ability to work independently and be flexible to help support at any Legends Hospitality locations.
  • Responsibilities include providing event day setup and support of multiple point-of-sale systems, offering excellent desktop support services, and working with vendors to resolve issues.
  • The qualified individual will possess solid analytical and problem-solving skills and proven ability to organize, manage, and complete multiple tasks efficiently.

Matching Summary

Match Score: 75

The Long Beach Convention & Entertainment Center is seeking a Venue Technology Supervisor to provide technical support in a fast-paced environment, primarily during events at the Xfinity Center. The ideal candidate should have strong customer service skills, technical expertise, and the ability to adapt to changing priorities.

Salary

$18-$22 per hour

Skills & Requirements

Must-have

  • customer service-focused
  • work independently
  • fast paced environment
  • analytical and problem-solving skills
  • organize and manage tasks
  • strong verbal and written communication
  • establish effective working relationships
  • support point-of-sale systems
  • desktop support services
  • work with vendors
  • IT related matters
  • diagnose software and hardware errors

Nice-to-have

  • flexible to support other locations
  • changing work priorities
  • accommodate schedule
  • adapt to environment changes immediately
  • event support experience
  • retail sales experience

Key Requirements

  • Bachelor’s degree in Computer Information Systems or related field (Experience can be substituted)
  • 1-3+ years of relevant work experience
  • Basic PC hardware knowledge
  • Good understanding on networking including TCP/IP, VLAN’s
  • Administration experience with Windows 2003, 2008, 2008R2
  • Experience with wireless LAN concepts
  • Experience with Windows XP/Windows 7 and Microsoft Office Suite
  • Experience with virtual environments
  • Working knowledge of Microsoft and Mac applications
  • Knowledge and usage of wireless terminologies and security technologies
  • Knowledge in CAT5/6 crimping
  • Experience with Quest, Counterpoint or SQL systems
  • Able to move fast and act on assigned duties
  • Ability to walk, stand, or sit for extended periods
  • Ability to reach, bend, stoop, wipe, push and pull
  • Ability to lift and carry items weighing 10-30 pounds, and up to 50 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter