Patient Service Representative (psr) I

Advocate Aurora Health

Waukesha, WI, United States
$19.80 - $29.70; not specified; benefits eligible ...
Electronic health record management
Patient data confidentiality (hipaa)
Insurance basics knowledge
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
  • Maintains complete confidentiality regarding patient personal/financial information and medical records in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
  • Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service.

Matching Summary

Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.

Salary

$19.80 - $29.70; Not specified; Benefits Eligible

Skills & Requirements

Must-have

  • Electronic health record management
  • Patient data confidentiality (HIPAA)
  • Insurance basics knowledge
  • Customer service excellence
  • Computer systems proficiency
  • Handling high-volume workloads

Nice-to-have

  • Service recovery skills
  • Independent thinking and problem-solving
  • Collaborative teamwork
  • Proactive issue communication

Key Requirements

  • High School Diploma or GED
  • No experience required
  • No licensure required

Work Rights

Not specified

Tailored Resume

Cover Letter