Jr. Back Office Complaints Analyst

Insulet

Guadalajara, Mexico
Complaint handling process
Data analysis and trending
Documentation review and maintenance
Insulet aims to enable customers to enjoy simplicity, freedom, and healthier lives through innovative wearable technology

Job Summary

  • Insulet aims to enable customers to enjoy simplicity, freedom, and healthier lives through innovative wearable technology.
  • The role involves analyzing and processing complaints, assessing reportability, and maintaining accurate documentation.
  • This desk job requires attention to detail and the ability to work effectively with other functions to ensure compliance.

Matching Summary

Insulet aims to enable customers to enjoy simplicity, freedom, and healthier lives through innovative wearable technology.

Skills & Requirements

Must-have

  • Complaint handling process
  • Data analysis and trending
  • Documentation review and maintenance
  • Compliance and task accomplishment
  • PC skills, word processing, spreadsheet

Nice-to-have

  • High-stress, high-energy environment
  • Decision making with imperfect information
  • Communication at multiple levels
  • Organization and priority judgment

Key Requirements

  • Bachelor's degree in technical or scientific discipline
  • Equivalent combination of education and experience
  • Complaint handling experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter