Job Summary

• The HVAC Operational Account Manager will manage processes for assigned HVAC accounts while striving to enhance efficiencies, along with serving as a point of contact to implement operational aspects for new programs and processes.
• Work with clients, Operations Process Director and Client Operations AVP to implement and monitor operational processes, as well as create best practices.
• At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.

Matching Summary

Skills & Requirements

Key Requirements

• Experience in HVAC and/or Warranty industry preferred
• Excellent organizational skills
• Ability to manage large escalations
• Advanced Microsoft Office Suite experience
• SQL experience preferred but not required

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