Driver activation, engagement, and retention strategy
Cross-functional program leadership
Driver lifecycle optimization
The Senior Manager, New Driver Experience will lead strategy, execution, and continuous improvement of the early driver lifecycle
Job Summary
The Senior Manager, New Driver Experience will lead strategy, execution, and continuous improvement of the early driver lifecycle.
Partnering across Product, Analytics, and Operations, you will design scalable solutions that enhance onboarding and early experience.
Walmart offers competitive pay, performance-based bonus awards, and a comprehensive benefits package including health, financial, and paid time off benefits.
Matching Summary
The Senior Manager, New Driver Experience will lead strategy, execution, and continuous improvement of the early driver lifecycle.
Salary
Base: $90,000.00 - $180,000.00; Bonus/Equity: Annual or quarterly performance bonuses; Benefits: Health, 401(k), PTO, etc.
Skills & Requirements
Must-have
Driver activation, engagement, and retention strategy
Cross-functional program leadership
Driver lifecycle optimization
Experimentation and continuous improvement
Data-driven insights and performance management
Partnership with product and tech teams
Nice-to-have
Enhancing gig contractor engagement
Developing innovative solutions
Strengthening value proposition
Operational excellence commitment
Transforming new driver journey
Key Requirements
Bachelor's degree and 6+ years experience
3 years operations, project management, or related
5 years operations, project management, or related
1 year supervisory experience
Experience in gig driver industry or marketplace platforms