Assistant Manager Quality Assurance

Manulife Financial Inc

Hybrid
Manage day-to-day qa operations
Experience in performance management
Strong relationship with bu stakeholders
Manulife Financial Inc is seeking an Assistant Manager for their Quality Assurance team to oversee daily operations, manage team performance, and implement company policies. The ideal candidate should have at least two years of relevant experience and demonstrate a commitment to quality assurance improvement. The role offers a hybrid working arrangement and emphasizes personal growth and inclusivity

Job Summary

  • The Assistant Manager will oversee the Quality Assurance team and ensure service level agreements are met.
  • This role involves hiring, coaching, and developing team members to enhance performance.
  • Manulife offers a flexible work environment that supports employee well-being and inclusion.

Matching Summary

Match Score: 85

Manulife Financial Inc is seeking an Assistant Manager for their Quality Assurance team to oversee daily operations, manage team performance, and implement company policies. The ideal candidate should have at least two years of relevant experience and demonstrate a commitment to quality assurance improvement. The role offers a hybrid working arrangement and emphasizes personal growth and inclusivity.

Skills & Requirements

Must-have

  • Manage day-to-day QA operations
  • Experience in performance management
  • Strong relationship with BU stakeholders

Nice-to-have

  • Supervisory experience in QA
  • Passion for quality assurance improvement
  • Commitment to continuous learning

Key Requirements

  • At least 2 years of relevant experience
  • High School or Bachelor's degree
  • Minimum 1 year tenure in current position

Work Rights

Not specified

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