Senior Manager - Content Personalization

Sonyinteractiveentertainmentglobal

London, United Kingdom
On-site
Personalization strategy development
Customer behavior analysis
Experimentation at scale
Your mission will be to personalize the player experience across the Store, helping players to find their perfect next game, drive higher engagement and conversion rates and deliver incremental revenues

Job Summary

  • Your mission will be to personalize the player experience across the Store, helping players to find their perfect next game, drive higher engagement and conversion rates and deliver incremental revenues.
  • You will leverage your deep expertise in digital commerce, to develop a deep understanding of our customers and our players’ behavior.
  • You will lead, coach, and mentor a team of two global personalization specialists, providing guidance and feedback to deliver impact and achieve objectives.

Matching Summary

Your mission will be to personalize the player experience across the Store, helping players to find their perfect next game, drive higher engagement and conversion rates and deliver incremental revenues.

Skills & Requirements

Must-have

  • personalization strategy development
  • customer behavior analysis
  • experimentation at scale
  • omnichannel customer experience optimization
  • data-driven decision making
  • cross-functional collaboration

Nice-to-have

  • passion for gaming industry
  • growth mindset
  • innovative ideas
  • high energy environment

Key Requirements

  • minimum 12 years experience in digital media entertainment
  • proven people management experience
  • strong data and analytics skills
  • Bachelor's degree or equivalent in Math, Marketing, Data Science or Business Analytics

Work Rights

Not specified

Tailored Resume

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