Ameritrack LLC is seeking a Client Services Representative to provide high-level customer service support to merchants and consumers. The position involves managing loan applications, verifying contracts, and ensuring compliance, located at their Westlake, OH office
Job Summary
The primary responsibility of a Client Services Representative is to provide a high level of customer service to our merchants and consumers.
As a Representative of UCFS your focus will be supporting transactions from application submission to loan contract verification and finally funding or cancellation.
We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.
Matching Summary
Match Score: 80
Ameritrack LLC is seeking a Client Services Representative to provide high-level customer service support to merchants and consumers. The position involves managing loan applications, verifying contracts, and ensuring compliance, located at their Westlake, OH office.
Skills & Requirements
Must-have
Provide high level of customer service
Support transactions from application to funding
Assist inbound or outbound consumer interactions
Verify loan contracts accurately
Maintain excellent internal communication
Nice-to-have
Support a positive work environment
Desire to help consumers
Commitment to high quality service
Key Requirements
High school diploma or GED
Call center/Customer Service experience a plus
Maintain alphanumeric data entry accuracy rate of 95% or above
Spanish language fluency may be required for certain positions