Senior Enterprise Customer Success Manager

AUTODESK TLV

Seoul, South Korea
Enterprise customer success management
Executive stakeholder engagement
Business outcome realization
The ECSM is a senior, customer-facing leader responsible for driving business outcomes through adoption, acting as a trusted advisor to executive stakeholders, and orchestrating internal Autodesk teams to deliver long-term value

Job Summary

  • The ECSM is a senior, customer-facing leader responsible for driving business outcomes through adoption, acting as a trusted advisor to executive stakeholders, and orchestrating internal Autodesk teams to deliver long-term value.
  • This role plays a critical part in Autodesk’s Enterprise success in Korea, supporting some of the country’s largest organizations as they modernize workflows and realize value from Autodesk platforms.
  • Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

Matching Summary

The ECSM is a senior, customer-facing leader responsible for driving business outcomes through adoption, acting as a trusted advisor to executive stakeholders, and orchestrating internal Autodesk teams to deliver long-term value.

Skills & Requirements

Must-have

  • Enterprise customer success management
  • Executive stakeholder engagement
  • Business outcome realization
  • Account health monitoring
  • Customer feedback and insights

Nice-to-have

  • High emotional maturity
  • Resilience and executive presence
  • Strategic yet outcome-oriented mindset
  • Calm, grounded communicator

Key Requirements

  • 5-10 years experience
  • Experience with large enterprises
  • Business-level Korean and English fluency

Work Rights

Not specified

Tailored Resume

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