Residential Ambassador (concierge)

Four Seasons Hotels & Resorts

Washington, United States
$27ph - $32ph; not specified; medical, dental, vis...
Highest level of hospitality
Accurate and timely responses
Local knowledge and residence practices
Operating from the Residential Lobby, the Residential Ambassador responds to a wide variety of homeowner requests by accurately assessing the resident’s needs and inquiries

Job Summary

  • Operating from the Residential Lobby, the Residential Ambassador responds to a wide variety of homeowner requests by accurately assessing the resident’s needs and inquiries.
  • Handles all resident interactions with the highest level of hospitality and professionalism – accommodating special requests whenever possible.
  • Offers $27/hr- $32/hr and a comprehensive benefits package including market-leading pay and benefits.

Matching Summary

Operating from the Residential Lobby, the Residential Ambassador responds to a wide variety of homeowner requests by accurately assessing the resident’s needs and inquiries.

Salary

$27/hr - $32/hr; Not specified; Medical, Dental, Vision and Retirement Savings Plan

Skills & Requirements

Must-have

  • Highest level of hospitality
  • Accurate and timely responses
  • Local knowledge and residence practices
  • Conflict resolution and guidance
  • Package, message, delivery processing
  • Vendor/contractor access management
  • Security and privacy monitoring

Nice-to-have

  • Personalized and intuitive touches
  • Genuine heart and luxury commitment
  • Connecting to people and world
  • Pro-active problem resolution approach

Key Requirements

  • At least two years post-secondary education preferred
  • One to three years concierge experience
  • Excellent communication skills
  • Fluent in English, written and verbal
  • Ability to use variety of software
  • Able to work while standing or walking

Work Rights

Not specified

Tailored Resume

Cover Letter