Sr. Coordinator, Enterprise Payments Returns

Capital One

Muntinlupa City, Metro Manila, Philippines
Hybrid
Daily check processing accuracy
Negotiability verification
Regulatory compliance adherence
Capital One is seeking a Sr. Coordinator for Enterprise Payments Returns in Muntinlupa City, Metro Manila, who will manage day-to-day check processing and workflow coordination. The ideal candidate should have experience in customer service or banking, as well as proficiency in Microsoft Office or Google Suite

Job Summary

  • This role is critical to Capital One Bank in the daily processing of checks with a focus on accuracy and meeting service levels.
  • The Senior Coordinator acts as the main trainer for new functions and provides guidance on resolving escalated complaints with minimal supervision.
  • Responsibilities include coordinating workflow across Adjustments, Exceptions, and Payment Exceptions teams while ensuring regulatory requirements are met daily.

Matching Summary

Match Score: 85

Capital One is seeking a Sr. Coordinator for Enterprise Payments Returns in Muntinlupa City, Metro Manila, who will manage day-to-day check processing and workflow coordination. The ideal candidate should have experience in customer service or banking, as well as proficiency in Microsoft Office or Google Suite.

Skills & Requirements

Must-have

  • Daily check processing accuracy
  • Negotiability verification
  • Regulatory compliance adherence
  • Workflow coordination and leadership
  • Complex dispute resolution

Nice-to-have

  • Strong communication skills
  • Process improvement initiative support
  • Training new associates
  • Cross-departmental collaboration

Key Requirements

  • Minimum 2 years experience handling financial accounts
  • At least 1 year customer service or banking experience
  • Proficiency with Microsoft Office or Google Suite

Work Rights

Not specified

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