Base: $16.00-$20.00; bonus/equity: not specified; ...
On-site
Maintain positive, empathetic and professional attitude
Respond promptly to customer inquiries
Communicate with customers through various channels
Carbone Body Shop is seeking a Body Shop Customer Service Representative to provide exceptional customer service and support in their state-of-the-art Collision Center in Utica, NY. The ideal candidate should possess strong communication skills and experience in customer support, with a focus on maintaining high customer satisfaction
Job Summary
Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR, who thrives on providing an excellent customer experience.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Benefits include competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, and Wellness Programs.
Matching Summary
Match Score: 85
Carbone Body Shop is seeking a Body Shop Customer Service Representative to provide exceptional customer service and support in their state-of-the-art Collision Center in Utica, NY. The ideal candidate should possess strong communication skills and experience in customer support, with a focus on maintaining high customer satisfaction.
Salary
Base: $16.00-$20.00; Bonus/Equity: Not specified; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan
Skills & Requirements
Must-have
Maintain positive, empathetic and professional attitude
Respond promptly to customer inquiries
Communicate with customers through various channels
Resolve customer complaints
Keep records of customer interactions
Nice-to-have
Thrives on providing excellent customer experience
Natural problem-solving skills
Key Requirements
Ability to stay calm in stressful/emotional situations
Comfortable using computers
Excellent verbal, phone, written and email communication skills