Competitive remuneration; short term incentive bon...
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Proven experience in product management or project manager role
Strong capability to drive change in complex environments
Excellent stakeholder management skills across hierarchical levels
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Satair, an Airbus Services Company, is seeking a Process & Performance Manager to lead projects aimed at transforming customer communication processes in the aviation industry. The ideal candidate should possess a strong background in product and project management, with a focus on customer service and a digital mindset.
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Job Summary
This role serves as the workstream lead for MMIP to transform customer communication processes while aligning with global value streams.
The position requires acting as a link between technical, digital, business, and operations teams to break down silos and ensure unified efforts.
Satair offers competitive remuneration, hybrid working arrangements, and extensive personal development opportunities within a global family environment.
Matching Summary
Match Score: 75
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Satair, an Airbus Services Company, is seeking a Process & Performance Manager to lead projects aimed at transforming customer communication processes in the aviation industry. The ideal candidate should possess a strong background in product and project management, with a focus on customer service and a digital mindset.
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Salary
Competitive remuneration; Short term incentive bonus on all levels; Benefits include health insurance and 29 days holiday
Skills & Requirements
Must-have
Proven experience in Product Management or Project Manager role
Strong capability to drive change in complex environments
Excellent stakeholder management skills across hierarchical levels
Data-driven decision making capability
Ability to allocate resources and create timelines
Nice-to-have
Background in customer service organizations
Digital mindset to support growth
Experience working in international teams
Ability to shift priorities in dynamic environments