Customer Service Representative

GPC Tools & Equipment Sydney

Nisku, Alberta, Canada
On-site
Accurate order fulfillment
Manage incoming customer calls
Negotiate sale and purchase prices
GPC Tools & Equipment is seeking a Customer Service Representative in Nisku, Alberta, responsible for managing customer orders, inquiries, and relationships. The ideal candidate will have strong communication skills, attention to detail, and a high school diploma or equivalent experience

Job Summary

  • The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls under close supervision.
  • Job duties include responding to inquiries, providing quotes, handling order entry, negotiating prices, building customer relationships, ordering items for inventory, sourcing products, and determining cost-effective shipping methods.
  • Motion Industries offers an excellent benefits package which includes options for healthcare coverage, retirement savings, vacation, sick, and holiday pay.

Matching Summary

Match Score: 75

GPC Tools & Equipment is seeking a Customer Service Representative in Nisku, Alberta, responsible for managing customer orders, inquiries, and relationships. The ideal candidate will have strong communication skills, attention to detail, and a high school diploma or equivalent experience.

Skills & Requirements

Must-have

  • Accurate order fulfillment
  • Manage incoming customer calls
  • Negotiate sale and purchase prices
  • Build customer relationships
  • Order items for inventory
  • Source products from inventory
  • Determine cost-effective shipping

Nice-to-have

  • Relate to the customer
  • Drive process improvements
  • Product knowledge preferred

Key Requirements

  • High school diploma or GED
  • 0-3 years of related experience
  • Reliability, organization, attention to detail
  • Strong communication skills
  • Ability to multi-task
  • Time management skills
  • Moderate computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter