HIRING- Level 1 Desktop Engineer

ITCAN PTE. LIMITED

Singapore
**
Perform end user support
Troubleshoot client platform problems
Manage service level agreements
** ITCAN PTE. LIMITED is seeking a Level 1 Desktop Engineer to provide end-user support, troubleshoot client platform issues, and manage service requests. The ideal candidate will possess strong technical skills in client management, asset management, and local server administration. **

Job Summary

  • The role involves performing comprehensive end-user support and troubleshooting for client platform-related issues.
  • Responsibilities include managing service requests, maintaining system configurations, and ensuring deliverables meet service level requirements.
  • The position requires coordinating with vendors for hardware replacements and managing local server administration for software distribution.

Matching Summary

Match Score: 75

** ITCAN PTE. LIMITED is seeking a Level 1 Desktop Engineer to provide end-user support, troubleshoot client platform issues, and manage service requests. The ideal candidate will possess strong technical skills in client management, asset management, and local server administration. **

Skills & Requirements

Must-have

  • Perform end user support
  • Troubleshoot client platform problems
  • Manage service level agreements
  • Handle hardware replacement coordination
  • Execute asset management tasks

Nice-to-have

  • Project implementation experience
  • Vendor follow-up skills
  • Reporting to relevant parties
  • Best practices for facility management

Key Requirements

  • Client platform troubleshooting skills
  • User account management experience
  • Local server administration capability

Work Rights

Not specified

Tailored Resume

Cover Letter