Head Of Customer Effectiveness & Analytics

Johnson & Johnson

North Ryde, New South Wales, Australia
Advanced analytics and insight generation
Sales force effectiveness analytics
Data governance and quality assurance
Customer effectiveness and analytics is a critical enabler to drive competitiveness and improve patient outcomes

Job Summary

  • Customer effectiveness and analytics is a critical enabler to drive competitiveness and improve patient outcomes.
  • The role involves leading a team to deliver integrated analytics across commercial performance metrics, marketing analytics, and sales force effectiveness measures.
  • Johnson & Johnson offers a competitive remuneration package, continuous training, award-winning leadership development programs, and inclusive, flexible working arrangements.

Matching Summary

Customer effectiveness and analytics is a critical enabler to drive competitiveness and improve patient outcomes.

Skills & Requirements

Must-have

  • Advanced analytics and insight generation
  • Sales force effectiveness analytics
  • Data governance and quality assurance
  • Commercial excellence strategy development
  • Leadership of high-performing teams
  • Customer targeting and segmentation
  • Business insights technology collaboration

Nice-to-have

  • Change leadership and transformational change
  • Cross-functional collaboration
  • External market insight translation
  • Inclusive and flexible working environment
  • Employee career development empowerment
  • Matrix environment navigation

Key Requirements

  • Expertise in sales analytics and platform capabilities
  • Experience leading a team
  • Bachelor’s degree in business, marketing, communications and/or science

Work Rights

Not specified

Tailored Resume

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