Director, Insurance Services

Jobgether

United States
On-site
Strategic vision for scalable processes
Operational excellence in benefits administration
Client experience management across onboarding
The Director, Insurance Services position at Jobgether’s partner company is a leadership role focused on enhancing employee benefits operations and client satisfaction in a rapidly growing SaaS environment. The role involves strategic design and operational excellence in benefits administration, requiring strong leadership skills and the ability to drive continuous improvement in service delivery

Job Summary

  • This leadership role sits at the intersection of employee benefits operations, client success, and insurance services delivery within a fast-scaling SaaS environment.
  • You will be responsible for building and leading a dedicated Benefits Support function that ensures seamless client experiences across onboarding, enrollment, and ongoing benefits administration.
  • With direct influence on client satisfaction and retention, this role plays a critical part in shaping how benefits services are delivered at scale.

Matching Summary

Match Score: 85

The Director, Insurance Services position at Jobgether’s partner company is a leadership role focused on enhancing employee benefits operations and client satisfaction in a rapidly growing SaaS environment. The role involves strategic design and operational excellence in benefits administration, requiring strong leadership skills and the ability to drive continuous improvement in service delivery.

Skills & Requirements

Must-have

  • Strategic vision for scalable processes
  • Operational excellence in benefits administration
  • Client experience management across onboarding
  • Stakeholder management with carriers and clients

Nice-to-have

  • High-impact client-facing leadership skills
  • Continuous improvement mindset
  • Fast-scaling SaaS environment experience

Key Requirements

  • Leadership experience in benefits operations
  • Proven track record in client success
  • Experience in insurance services delivery

Work Rights

Not specified

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