Manager Of Customer Development

Fanatics

New York, NY, United States
Base: $80,000 - $100,000 usd; bonus/equity: not sp...
On-site
3 plus years sales or customer development experience
Experience converting warm leads into high-value customers
Proficiency with crm systems like salesforce or hubspot
The Manager of Customer Development is a crucial member of the Fanatics Betting & Gaming VIP team dedicated to nurturing relationships with high-potential new clients

Job Summary

  • The Manager of Customer Development is a crucial member of the Fanatics Betting & Gaming VIP team dedicated to nurturing relationships with high-potential new clients.
  • This role involves actively reaching out to pre-qualified warm leads via phone, email, and SMS to introduce them to Fanatics Sportsbook and Casino offerings.
  • Candidates must be able to exceed new customer conversion KPIs while maintaining detailed CRM records and ensuring accurate Know Your Customer information.

Matching Summary

The Manager of Customer Development is a crucial member of the Fanatics Betting & Gaming VIP team dedicated to nurturing relationships with high-potential new clients.

Salary

Base: $80,000 - $100,000 USD; Bonus/Equity: Not specified; Benefits: Full-time employment benefits available

Skills & Requirements

Must-have

  • 3 plus years sales or customer development experience
  • Experience converting warm leads into high-value customers
  • Proficiency with CRM systems like Salesforce or HubSpot

Nice-to-have

  • Passion for sports and betting industry
  • Experience in gaming, hospitality, luxury goods, or fintech
  • Ability to build trust and rapport quickly

Key Requirements

  • 3 plus years of experience in sales or relationship management
  • Legal residence in a state where online sports betting is permitted
  • Flexibility to work evenings, weekends, and holidays

Work Rights

Legal residence in a state where online sports betting is permitted

Tailored Resume

Cover Letter