Customer Service Representative

BlueScope

Kalama, WA, US
Base: $70,000.00 - $83,570.00 annually; bonus/equi...
Hybrid
2 years customer service experience
Proficiency in sap software
Strong communication skills
BlueScope is seeking a Customer Service Representative for their hybrid positions in Kalama, WA, and Rancho Cucamonga, CA. The role requires managing the order fulfillment process and fostering strong relationships within the customer base, while also providing technical support and coordinating with various internal departments

Job Summary

  • The primary purpose of this position is to manage the order fulfillment process and develop strong relationships within the customer base.
  • Employees will serve as the key internal contact, coordinating with Sales, Production Planning, Purchasing, Credit, Logistics, and Operations.
  • The role offers a competitive salary range of $70,000.00 - $83,570.00 annually along with health benefits and a 401(k) match.

Matching Summary

Match Score: 85

BlueScope is seeking a Customer Service Representative for their hybrid positions in Kalama, WA, and Rancho Cucamonga, CA. The role requires managing the order fulfillment process and fostering strong relationships within the customer base, while also providing technical support and coordinating with various internal departments.

Salary

Base: $70,000.00 - $83,570.00 annually; Bonus/Equity: Targeted annual bonus available; Benefits: Health, welfare, 401(k) match included

Skills & Requirements

Must-have

  • 2 years customer service experience
  • Proficiency in SAP software
  • Strong communication skills
  • Order management software usage
  • Microsoft Office suite proficiency

Nice-to-have

  • Bachelor's degree preferred
  • Project management experience
  • Knowledge of manufacturing processes
  • Steelscape product knowledge
  • Dispute resolution skills

Key Requirements

  • Minimum HS Diploma or GED required
  • 2+ years customer service experience
  • ERP experience preferred
  • Manufacturing environment experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter