Specialist, Contact Center Services

T. Rowe Price UK

Maryland, US
Base: $59,000 - $77,000; bonus/equity: discretiona...
Hybrid (up to one day per week remote after training)
High net worth client support
Mutual fund transaction processing
Consultative approach to client needs
T. Rowe Price is seeking a Specialist in Contact Center Services to provide high-quality support for high-net-worth investors. The role requires a combination of customer service skills and financial industry knowledge, with opportunities for growth within a collaborative, inclusive culture

Job Summary

  • The role involves serving as the first point of contact for high net worth and brokerage clients through inbound service requests.
  • Employees will receive dedicated paid training resources and join a team recognized as a leader in client experience.
  • The position offers hybrid work flexibility with up to one day per week from home after completing the training program.

Matching Summary

Match Score: 85

T. Rowe Price is seeking a Specialist in Contact Center Services to provide high-quality support for high-net-worth investors. The role requires a combination of customer service skills and financial industry knowledge, with opportunities for growth within a collaborative, inclusive culture.

Salary

Base: $59,000 - $77,000; Bonus/Equity: Discretionary bonus eligible; Benefits: Retirement plan, health/wellness, PTO, family care resources

Skills & Requirements

Must-have

  • High net worth client support
  • Mutual fund transaction processing
  • Consultative approach to client needs
  • Digital capability adoption guidance

Nice-to-have

  • Collaborative team culture
  • Generous spirit among colleagues
  • Career growth opportunities
  • Diversity and inclusion focus

Key Requirements

  • Bachelor's degree or equivalent experience
  • 3+ years total relevant work experience
  • Series 7 and 63 licenses required
  • FINRA licensing compliance

Work Rights

Not specified

Tailored Resume

Cover Letter