Senior Manager - Crm Solutions

Dentsusports

Mumbai, India
12+ years in crm and martech
5+ years strategic consulting experience
4+ years pre-sales or solutioning experience
The role involves creating solution architectures that explore all relevant options for time, cost, and compliance while meeting business requirements

Job Summary

  • The role involves creating solution architectures that explore all relevant options for time, cost, and compliance while meeting business requirements.
  • Candidates will serve as trusted advisors to C-suite executives on customer engagement vision and lead executive workshops to align stakeholders.
  • The position requires leading solution design for RFPs and crafting compelling narratives to articulate business value and technical feasibility to C-level stakeholders.

Matching Summary

The role involves creating solution architectures that explore all relevant options for time, cost, and compliance while meeting business requirements.

Skills & Requirements

Must-have

  • 12+ years in CRM and MarTech
  • 5+ years strategic consulting experience
  • 4+ years pre-sales or solutioning experience
  • Expertise in Salesforce Marketing Cloud
  • Experience with Adobe Campaign or Braze
  • Proven track record leading CRM transformations

Nice-to-have

  • Experience in Retail, BFSI, Healthcare sectors
  • Platform certifications from Salesforce or Adobe
  • Background in consulting firms or digital agencies
  • Working knowledge of Customer Data Platforms
  • Familiarity with APIs and event streaming
  • Awareness of GenAI capabilities for marketing

Key Requirements

  • 12+ years total experience in CRM/MarTech
  • 5+ years in strategic consulting roles
  • 4+ years in pre-sales or solutioning
  • Hands-on knowledge of enterprise CRM platforms
  • Experience presenting to C-suite executives

Work Rights

Not specified

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