Works in a call center environment under supervision on defined work assignments while following established procedures
Job Summary
Works in a call center environment under supervision on defined work assignments while following established procedures.
Exercises basic customer service and technical skills in response to remote monitoring inquiries and complaints from health care professionals, Abbott field personnel, patients, and various internal departments.
Maintains professional, positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
Matching Summary
Works in a call center environment under supervision on defined work assignments while following established procedures.
Skills & Requirements
Must-have
Technical support in call center
Customer service skills
Remote monitoring inquiries
Documentation of product contacts
English and Dutch communication
Teamwork in fast-paced environment
Nice-to-have
Use of analytical tools and software
Strong organizational skills
Attention to detail
Positive and cooperative communication
Key Requirements
Track record as technical specialist or customer service
Good verbal and written communication in English and Dutch