Service Delivery Manager - Partner Relations

AIRBUS DS GEO SA

Bangalore, India
Develop strategic partnerships
Performance monitoring against slas/kpis
Supplier risk management
The goal of Extended Enterprise (DMT) is to make a significant and positive impact on the way Airbus employees and partners work, collaborate and share information

Job Summary

  • The goal of Extended Enterprise (DMT) is to make a significant and positive impact on the way Airbus employees and partners work, collaborate and share information.
  • You will be responsible for building, managing, and optimizing our relationships with external partners and business, ensuring solutions meet high standards of security, reliability, and performance.
  • Airbus is committed to achieving workforce diversity and creating an inclusive working environment, welcoming all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Matching Summary

The goal of Extended Enterprise (DMT) is to make a significant and positive impact on the way Airbus employees and partners work, collaborate and share information.

Skills & Requirements

Must-have

  • Develop Strategic Partnerships
  • Performance Monitoring against SLAs/KPIs
  • Supplier Risk Management
  • Communication & Collaboration with internal teams
  • Negotiation & Influence
  • Problem-Solving under pressure

Nice-to-have

  • Curious minds and attention to detail
  • Passionate and eager to learn
  • Challenge the as-is
  • Innovative ways of service improvement
  • French knowledge

Key Requirements

  • 6-8 years of experience
  • ITIL Expert/Intermediate
  • Bachelor/Master Degree in Computer Science, Computer Engineering, Information Technology, or relevant field
  • Proven experience in a partner-facing role
  • Fair Understanding of Extended Enterprise Solutions
  • Bachelor's degree in Business, Engineering, Computer Science, or related technical field

Work Rights

Not specified

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