Program Manager, Issue Escalation, Worldwide Grocery Stores (wwfs) Support Services

Amazon

United States, VA, US
74,200.00 - 129,800.00 usd annually py
On-site
Issue escalation program management
Strategic vision setting
Data-driven insights
Leads Issue Escalation Program Management across Retail Operations, setting the strategic 3-year vision for centralization of program work

Job Summary

  • Leads Issue Escalation Program Management across Retail Operations, setting the strategic 3-year vision for centralization of program work.
  • Provides weekly and quarterly business reviews, delivering data-driven analysis on escalation trends and program performance to leadership.
  • Conducts deep-dive analysis on high-impact issues to identify root causes and recommends systemic solutions, ensuring compliance with regulations.

Matching Summary

Leads Issue Escalation Program Management across Retail Operations, setting the strategic 3-year vision for centralization of program work.

Salary

74,200.00 - 129,800.00 USD annually

Skills & Requirements

Must-have

  • Issue Escalation Program Management
  • Strategic vision setting
  • Data-driven insights
  • Cross-functional stakeholder engagement
  • Root cause analysis
  • Process improvement recommendations

Nice-to-have

  • Organizational change management
  • Continuous improvement
  • Regulatory compliance awareness

Key Requirements

  • Years of experience in program management
  • Experience with escalation handling
  • Familiarity with regulatory requirements

Work Rights

Not specified

Tailored Resume

Cover Letter