Senior Customer Service Manager

Uline

Braselton, Georgia, US
Not specified; multiple bonus programs available; ...
Manage 90+ person contact center
5+ years customer service operations experience
Bachelor's degree required
The Senior Customer Service Manager will manage the day-to-day operations of a 90+ person contact center including front-line production and back-office operations

Job Summary

  • The Senior Customer Service Manager will manage the day-to-day operations of a 90+ person contact center including front-line production and back-office operations.
  • Uline offers complete health insurance coverage, a 401(k) with a 6% employer match starting day one, and multiple bonus programs.
  • All positions are on-site at the Braselton, GA location and require passing a pre-employment hair follicle drug screening.

Matching Summary

The Senior Customer Service Manager will manage the day-to-day operations of a 90+ person contact center including front-line production and back-office operations.

Salary

Not specified; Multiple bonus programs available; Benefits include complete health insurance and 401(k) with 6% match

Skills & Requirements

Must-have

  • Manage 90+ person contact center
  • 5+ years customer service operations experience
  • Bachelor's degree required

Nice-to-have

  • Demonstrated leadership coaching skills
  • Foster company culture
  • High-performing team motivation

Key Requirements

  • Bachelor's degree
  • 5+ years in customer service operations or management
  • On-site work requirement
  • Pass pre-employment hair follicle drug screening

Work Rights

Not specified

Tailored Resume

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