Customer Success Operations Analyst Ii (remote, Bra)

CrowdStrike UK

Market leader in compensation + equity awards; com...
Fully remote
1-2 years customer success operations experience
Advanced proficiency in microsoft office suite
Experience with crm and support case management tools
CrowdStrike is seeking a Customer Success Operations Analyst to join their remote team, focusing on driving customer success and operational efficiency. The role involves collaborating with various teams to support customer operations and identify areas for process improvement

Job Summary

  • The role involves executing operational activities to support Customer Success, including reviewing price quotes and assigning account team members.
  • Candidates will work closely with Technical Support, Technical Account Management, and Sales teams to drive customer success and business growth.
  • CrowdStrike offers market leader compensation, comprehensive wellness programs, and professional development opportunities for all employees.

Matching Summary

Match Score: 85

CrowdStrike is seeking a Customer Success Operations Analyst to join their remote team, focusing on driving customer success and operational efficiency. The role involves collaborating with various teams to support customer operations and identify areas for process improvement.

Salary

Market leader in compensation and equity awards; Comprehensive physical and mental wellness programs; Competitive vacation and holidays

Skills & Requirements

Must-have

  • 1-2 years Customer Success Operations experience
  • Advanced proficiency in Microsoft Office Suite
  • Experience with CRM and Support Case Management tools

Nice-to-have

  • Self-starter in high-pressure environments
  • Strong cross-functional collaboration skills
  • Process improvement and scalability mindset

Key Requirements

  • BA/BS degree required
  • 1-2 years relevant experience in Customer Success or Business Operations
  • Strong interpersonal and communication skills

Work Rights

Not specified

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