Reservation Associate

Sofitel Sydney Wentworth

Mysuru, India
On-site
Reservation system proficiency
Customer service excellence
Data entry accuracy
The Sofitel Sydney Wentworth is seeking a Reservation Associate to join their team in Mysuru, India. This role emphasizes delivering exceptional customer service while managing reservations and maximizing revenue opportunities in a fast-paced environment

Job Summary

  • Process and manage reservations efficiently through our reservation system while maintaining accuracy and attention to detail.
  • Respond promptly to customer inquiries via phone, email, and online channels, providing clear information and resolving issues in a timely manner.
  • You will join a caring environment and a team where you can be all you are.

Matching Summary

Match Score: 85

The Sofitel Sydney Wentworth is seeking a Reservation Associate to join their team in Mysuru, India. This role emphasizes delivering exceptional customer service while managing reservations and maximizing revenue opportunities in a fast-paced environment.

Skills & Requirements

Must-have

  • reservation system proficiency
  • customer service excellence
  • data entry accuracy
  • fast-paced environment
  • revenue maximization

Nice-to-have

  • guest-focused personality
  • problem-solving mindset
  • collaborative team player
  • analytical skills

Key Requirements

  • High school diploma or equivalent
  • Previous reservation experience preferred
  • Familiarity with CRM systems preferred
  • Knowledge of hospitality industry preferred

Work Rights

Not specified

Tailored Resume

Cover Letter