Customer Service Representative I

Government Scientific Source

Reston, VA, United States
Not specified; annual discretionary profit-sharing...
Hybrid: 3 days on-site (tuesday, wednesday, thursday)
High school diploma or equivalent
1-3 years customer service experience
Proficiency with outlook word excel
Government Scientific Source is seeking a Customer Service Representative I to provide exceptional support to customers in a hybrid work environment. The ideal candidate should have strong communication skills, experience in customer service, and the ability to work collaboratively in a fast-paced setting

Job Summary

  • The role provides frontline customer-level support to general accounts and inquiries with a focus on one-call resolution.
  • Employees will process RFQs, manage standard orders under $10,000, and collaborate across departments to meet customer needs.
  • The company offers 15 days of accrued PTO, 12 paid holidays, and 100% company-paid life and disability insurance.

Matching Summary

Match Score: 85

Government Scientific Source is seeking a Customer Service Representative I to provide exceptional support to customers in a hybrid work environment. The ideal candidate should have strong communication skills, experience in customer service, and the ability to work collaboratively in a fast-paced setting.

Salary

Not specified; Annual discretionary profit-sharing bonus available; Health insurance, FSA, DCA, and 401k matching provided

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • 1-3 years customer service experience
  • Proficiency with Outlook Word Excel

Nice-to-have

  • Bachelor's degree in business or science
  • ERP system experience
  • Ability to work independently and as part of a team

Key Requirements

  • High school diploma required
  • Minimum 1-3 years customer service experience
  • Eligible to work in the United States

Work Rights

Must be eligible to work in the United States

Tailored Resume

Cover Letter