Eligibility Officer

188

Adelaide, South Australia, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Strong customer service focus
Excellent written and verbal communication skills
Ability to analyse information for decision making
The Eligibility Officer plays a key role in the initial stages of a claim lodgement by investigating and gathering evidence to support sound decision making regarding claim outcomes

Job Summary

  • The Eligibility Officer plays a key role in the initial stages of a claim lodgement by investigating and gathering evidence to support sound decision making regarding claim outcomes.
  • This permanent full-time position is based in the Adelaide office with flexibility to work from home up to 2 days a week once fully trained.
  • EML offers a diverse and collaborative team culture along with comprehensive benefits including a corporate wellbeing program, learning opportunities, and up to 16 weeks paid parental leave.

Matching Summary

The Eligibility Officer plays a key role in the initial stages of a claim lodgement by investigating and gathering evidence to support sound decision making regarding claim outcomes.

Salary

Not specified; Generous discounts from over 350 retailers; Entitlement to annual company incentive scheme + salary reviews

Skills & Requirements

Must-have

  • Strong customer service focus
  • Excellent written and verbal communication skills
  • Ability to analyse information for decision making
  • High attention to detail and organisational skills
  • Problem solving and informed decision making

Nice-to-have

  • Previous experience in worker's compensation or insurance
  • Experience within a legal environment
  • Tertiary studies in business, law or allied health
  • Flexible work from home capability

Key Requirements

  • Tertiary studies in business, law or allied health (advantageous)
  • Previous experience in similar role within worker's compensation or insurance (advantageous)
  • Knowledge of Return to Work Act

Work Rights

Not specified

Tailored Resume

Cover Letter