Senior Client Delivery Executive

unistrasi.it

Canberra, Australia
Experience managing service desk operations
Strong understanding of itsm processes
Ability to work in a matrix environment
The Client Delivery Executive is responsible for the day-to-day delivery and financial performance of managed services for a government client

Job Summary

  • The Client Delivery Executive is responsible for the day-to-day delivery and financial performance of managed services for a government client.
  • This role combines operational leadership, account governance, and P&L discipline with accountability for Service Desk performance.
  • You will provide regular operational updates to the client, ensuring service performance and improvement actions are communicated effectively.

Matching Summary

The Client Delivery Executive is responsible for the day-to-day delivery and financial performance of managed services for a government client.

Skills & Requirements

Must-have

  • Experience managing Service Desk operations
  • Strong understanding of ITSM processes
  • Ability to work in a matrix environment

Nice-to-have

  • Clear communication skills
  • Practical, outcomes-focused mindset
  • Experience in continuous improvement initiatives

Key Requirements

  • Security Clearance: NV2
  • Experience in managed services environment
  • Experience supporting account governance

Work Rights

Not specified

Tailored Resume

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