Ability to work rotating roster including weekends
Excellent interpersonal and organizational skills
This role provides crucial support and leadership to Ambassadors while maintaining the consistent high level of service expected of a luxury brand
Job Summary
This role provides crucial support and leadership to Ambassadors while maintaining the consistent high level of service expected of a luxury brand.
The successful candidate will collaborate with the team to ensure daily briefings are conducted and all guest requests are recorded and attended to via relevant systems.
Sofitel Melbourne on Collins offers career development opportunities within the hotel and wider Accor Group along with worldwide employee benefits.
Matching Summary
This role provides crucial support and leadership to Ambassadors while maintaining the consistent high level of service expected of a luxury brand.
Skills & Requirements
Must-have
Minimum two years Housekeeping experience
Ability to work rotating roster including weekends
Excellent interpersonal and organizational skills
Nice-to-have
Experience with Opera Cloud system
Computer literate in Excel and Microsoft Word
Luxury brand service standard knowledge
Key Requirements
Two years minimum experience in Housekeeping
Rotating roster availability including public holidays