Business Manager

Royal Bank of Canada

Hong Kong, Hong Kong
Base: not specified; bonus/equity: bonuses include...
Client experience delivery
Business operations management
Workflow optimization and tracking
As the Business Manager, you will collaborate with the Front Office and cross-functional partners to deliver exceptional client experiences while cultivating a positive and collaborative culture within RBC Wealth Management Asia

Job Summary

  • As the Business Manager, you will collaborate with the Front Office and cross-functional partners to deliver exceptional client experiences while cultivating a positive and collaborative culture within RBC Wealth Management Asia.
  • You will manage business operations, optimize resource allocation, oversee transaction processing, and act as a key liaison for client complaints and operational escalations.
  • The role offers a comprehensive Total Rewards Program including bonuses, flexible benefits, competitive compensation, and opportunities for professional development and impact.

Matching Summary

As the Business Manager, you will collaborate with the Front Office and cross-functional partners to deliver exceptional client experiences while cultivating a positive and collaborative culture within RBC Wealth Management Asia.

Salary

Base: Not specified; Bonus/Equity: Bonuses included; Benefits: Flexible benefits and competitive compensation

Skills & Requirements

Must-have

  • Client experience delivery
  • Business operations management
  • Workflow optimization and tracking
  • Risk mitigation and error investigation
  • Cross-functional collaboration
  • Project management skills
  • Administrative and execution excellence

Nice-to-have

  • Knowledge of wealth management products
  • Certified ECF qualification
  • Basic Bloomberg and Reuters skills
  • Positive and collaborative culture
  • Coaching and development support
  • Dynamic and high-performing team environment

Key Requirements

  • University degree in Business Management, Finance, or Economics
  • At least 8 years relevant financial services experience
  • HKSI Licensing Examination Papers 1, 7 & 8 or equivalent
  • Strong communication in English, Cantonese, and Mandarin
  • Mandatory Reference Check Scheme (MRCS) compliance

Work Rights

Not specified

Tailored Resume

Cover Letter