Associate Caseworker: Child Abuse And Neglect Hotline Screener

erecruitpavip.jefferson.edu

Jefferson County, US
Hiring range: $26.00 - $30.00 usd hourly; benefits...
Fully remote
Receive child abuse and neglect calls
Gather information for referrals
Professionalism and telephone etiquette
This position is responsible for receiving calls of child abuse and neglect and gathering the information necessary to generate an abuse or neglect referral

Job Summary

  • This position is responsible for receiving calls of child abuse and neglect and gathering the information necessary to generate an abuse or neglect referral.
  • The role requires communication with law enforcement, schools, hospitals, therapists, caseworkers, and others, as well as utilization of various databases.
  • Jefferson County offers a generous benefits package that supports your personal and professional life, including medical, dental, and vision insurance; paid time off and holidays; retirement matching; wellness programs; tuition reimbursement; flexible schedules; and remote work options.

Matching Summary

This position is responsible for receiving calls of child abuse and neglect and gathering the information necessary to generate an abuse or neglect referral.

Salary

Hiring Range: $26.00 - $30.00 USD Hourly; Benefits: Medical, dental, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement; Additional compensation for bilingual proficiency

Skills & Requirements

Must-have

  • Receive child abuse and neglect calls
  • Gather information for referrals
  • Professionalism and telephone etiquette
  • Quick and accurate typing skills
  • Communicate with law enforcement and schools
  • Utilize state automated case management system

Nice-to-have

  • Adaptable and builds trust
  • Collaborates with community and coworkers
  • Problem solve and make objective decisions
  • Safety focused and inclusive
  • Maintain effective performance under pressure
  • Spanish speaking strongly preferred

Key Requirements

  • Bachelor's degree in child welfare social caseworker related field
  • State certification after hire
  • Successful completion of background checks
  • Valid Colorado driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter