Hvac Tb Warranty Support Manager - Remote

Johnson Controls OpenBlue

Dallas, TX, US
$85,000- $117,000; not specified; competitive bene...
Manage service operations
Warranty dashboard utilization
Customer satisfaction focus
Facilitates operational excellence of the service business and warranty processes to ensure customer satisfaction and financial objectives are met within the assigned area

Job Summary

  • Facilitates operational excellence of the service business and warranty processes to ensure customer satisfaction and financial objectives are met within the assigned area.
  • Drives proficiency and performance of local market support staff through daily connects, training, and accountability.
  • Johnson Controls is dedicated to nurturing career advancement through tailored learning programs, mentorship, and clear career pathing.

Matching Summary

Facilitates operational excellence of the service business and warranty processes to ensure customer satisfaction and financial objectives are met within the assigned area.

Salary

$85,000- $117,000; Not specified; Competitive benefits package

Skills & Requirements

Must-have

  • Manage service operations
  • Warranty dashboard utilization
  • Customer satisfaction focus
  • Financial objectives achievement
  • Business process implementation
  • Service application adherence

Nice-to-have

  • Internal career advancement
  • Collaborative culture
  • Diverse industry experience
  • High-impact projects
  • Mentorship and networking

Key Requirements

  • Minimum 6 years service industry experience
  • Independent work capability
  • Strong organizational skills
  • Attention to detail
  • Strong interpersonal communication
  • Ability to handle diverse tasks
  • Prioritize work by financial impact
  • Competent written and verbal communication
  • Basic project accounting/costing principles

Work Rights

Not specified

Tailored Resume

Cover Letter