Application Support Analyst

KRIS INFOTECH PTE. LTD.

Islandwide, Singapore
4 years application support experience
Sql and unix technical skills
Incident management and root cause analysis
The role involves managing user requests and incidents while prioritizing them based on urgency and criticality

Job Summary

  • The role involves managing user requests and incidents while prioritizing them based on urgency and criticality.
  • Candidates must ensure effective communication with stakeholders during major incidents and contribute to post-mortem reports.
  • The position requires a solution-oriented mindset with the ability to translate technical issues into simple language for business users.

Matching Summary

Match Score: 85

The role involves managing user requests and incidents while prioritizing them based on urgency and criticality.

Skills & Requirements

Must-have

  • 4 years application support experience
  • SQL and Unix technical skills
  • Incident management and root cause analysis

Nice-to-have

  • Banking industry exposure
  • Microservices and CI/CD tools knowledge
  • Monitoring tools and automation experience

Key Requirements

  • Minimum 4 years of application support experience
  • Exposure to Banking industry (preferred)

Work Rights

Not specified

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